Third-Party Service Providers and Subprocessors

Product

Subprocessors

Service Provided

Location

Adaptive Email Security

AWS

Tessian

IaaS/PaaS

Support, Development

USA*, EU*

UK

Browser, E-mail and TAP URL Isolation

AWS




 

Google Cloud


 

 

Microsoft – Office Web Viewer

IaaS/PaaS


 



IaaS/PaaS


 


SaaS

UK*
USA*
Canada*
Japan*
India*
Australia*

USA*
Belgium*
India*
Japan*
Brazil*
Australia*

USA*
Belgium*
India*
Japan*
Brazil*
Australia*

CAD/CASB

AWS

Sendgrid

Pendo

IaaS/PaaS, SaaS, co-location

Email Notifications

SaaS

USA*, Germany*, Australia*, Japan*

USA

USA

Cloud Threat Response (SaaS version of TRAP)

AWS
Pendo
Splunk

IaaS/PaaS
SaaS
SaaS

USA, Germany*
USA
USA

Cloudmark Active Filter, Authority, Content Categories, Insight Server, and Sender Intelligence;

Cloudmark Spam Reporting Service

Google Cloud

IaaS/PaaS

USA

Cloudmark Safe Messaging Cloud, Cloudmark Safe Messaging Cloud Hybrid

AWS

IaaS/PaaS

North America (US East Northern Virginia)*
North America (US West Oregon)*
North America (Canada Central)*
Europe (Ireland)*
Europe (Paris)*
Africa (Cape Town)*
Asia Pacific (Tokyo)*

Continuity

AWS
Cyxtera
Equinix

IaaS/PaaS
Co-Location
Co-Location

USA, Germany*
USA*
Germany/The Netherlands*

Digital Discover, Digital Protection, and Digital Compliance

AWS

IaaS/PaaS

USA*
Belgium*

Email Data Loss Prevention (DLP)

AWS


Cyxtera

Equinix


Pendo

IaaS/PaaS


Co-location

Co-location, IaaS/PaaS


SaaS

USA*, Germany*, Japan*, Australia*, Sweden*

Canada*, Germany*, USA*

Canada*, Germany*, Netherlands*, UK*, Australia*

USA

Email Encryption

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

USA

Canada*, USA*

Canada*, Germany*, Netherlands*, UK*

Email Exfiltration Protection

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-location

Co-location, IaaS/PaaS

USA*, Ireland*, Germany*

USA, Canada

Canada, Germany, Netherlands

Email Fraud Defense (EFD)

AWS

IaaS/PaaS

USA

Email Protection

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

USA, Canada, Sweden, Germany

Canada*, USA*

Canada*,
Germany / Netherlands / UK*
Australia*

Email Threat Defense

AWS

Cyxtera

Equinix

Pendo

IaaS/PaaS

Co-location

Co-location, IaaS/PaaS

SaaS

USA*, Ireland*, Germany*

Canada, USA

Canada*, Germany*, Netherlands*

USA

Endpoint Data Loss Protection (Endpoint DLP)

AWS



Pendo


Splunk

SaaS



SaaS


SaaS

USA*, Germany*, Japan*
Australia*


USA


USA
EU

Essentials

AWS
Cyxtera
DataBank
Equinix

IaaS/PaaS
Co-Location
Co-location
Co-Location

USA
USA*
USA
Germany/The Netherlands*

Essentials Archive

AWS

IaaS/PaaS

USA*
Belgium*
Australia*

Insider Threat Management SaaS

AWS




Pendo

Splunk

SaaS




SaaS

SaaS

USA*
Germany
Japan
Australia

USA

USA
EU

Intelligent Classification and Protection

AWS
Azure
Virtual Host

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

USA
UK
Germany
Singapore
Hong Kong
France

Internal Mail Defense (IMD)

AWS

Cyxtera

Equinix

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

USA, Canada*, Sweden*, Germany*

Canada*, USA*

Canada, Germany*, Netherlands*
Australia*
UK*

Misdirected Email Protection

AWS

Cyxtera

Equinix

Tessian

IaaS/PaaS

Co-location

Co-location, IaaS/PaaS

Support, Development

USA*, Ireland*, Germany*

Canada, USA

Canada, Germany*, Netherlands*

UK

Nexus People Risk Explorer

AWS

IaaS/PaaS

USA
Germany

PhishAlarm

AWS

IaaS/PaaS

USA*
Ireland*
Australia*

PhishAlarmAnalyzer

AWS

IaaS/PaaS

USA
Ireland

Proofpoint Archive (previously, Enterprise Archive)

AWS

Cyxtera


DataBank


Equinix

IaaS/PaaS

Co-location


Co-location


Co-location

USA

Canada*
USA*

USA
Canada*

Germany / Netherlands*

Proofpoint Automate (previously, NexusAI for Compliance)

AWS

IaaS/PaaS

USA

Proofpoint Capture (previously, Content Capture)

AWS
SenGrid

IaaS/PaaS
IaaS/PaaS

USA
USA

Proofpoint Patrol (previously, Content Patrol)

AWS
SenGrid

IaaS/PaaS
IaaS/PaaS

USA
USA

Proofpoint Security Awareness Training (PSAT)

AWS
AWS
AWS

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

USA*
Ireland*
Australia*

Proofpoint Shadow

AWS
Auth0
Grafana
Pendo

IaaS/PaaS
SaaS
SaaS
SaaS

USA, Germany
USA, EU
USA, EU
USA, EU

Proofpoint Spotlight

AWS
Auth0
Grafana
Pendo

IaaS/PaaS
SaaS
SaaS
SaaS

USA, Germany
USA, EU
USA, EU
USA, EU

Proofpoint Track (previously, Compliance Gateway)

AWS
Cyxtera

IaaS/PaaS
Co-Location

USA
USA

Secure E-Mail Relay (SER)

AWS

IaaS/PaaS

USA, EU

Secure Share

Cyxtera

Co-location

USA

Targeted Attack Protection (TAP) Attachment Defense

Cyxtera

Equinix

Co-Location

Co-Location

Canada*, USA

Canada*, Germany*, Netherlands*

TAP Dashboard and TAP URL Defense

AWS

IaaS/PaaS

USA

ThreatSimulator

AWS

IaaS/PaaS

USA*
Ireland*
Australia*

Secure Access (formerly Zero Trust Network Access, formerly Meta)

AWS
HostVirtual













Kamatera

IaaS/PaaS
IaaS/PaaS













IaaS/PaaS

USA
EU
UK
Germany
Brazil
India
Australia
Singapore
Hong Kong
Romania
France
Canada
Chile
South Africa
Japan
Israel

Web Security

AWS
















Google Cloud

IaaS/PaaS
















IaaS/PaaS

USA
Brazil
Germany
UK
Ireland
South Africa
France
Italy
Bahrain
Sweden
Australia
Singapore
Hong Kong
India
South Korea
Japan

USA
Brazil
Germany
UK
Ireland
South Africa
France
Italy
Bahrain
Sweden
Australia
Singapore
Hong Kong
India
South Korea
Japan

Product

Adaptive Email Security

Subprocessors

AWS

Tessian

Service Provided

IaaS/PaaS

Support, Development

Location

USA*, EU*

UK

Product

Browser, E-mail and TAP URL Isolation

Subprocessors

AWS




 

Google Cloud


 

 

Microsoft – Office Web Viewer

Service Provided

IaaS/PaaS


 



IaaS/PaaS


 


SaaS

Location

UK*
USA*
Canada*
Japan*
India*
Australia*

USA*
Belgium*
India*
Japan*
Brazil*
Australia*

USA*
Belgium*
India*
Japan*
Brazil*
Australia*

Product

CAD/CASB

Subprocessors

AWS

Sendgrid

Pendo

Service Provided

IaaS/PaaS, SaaS, co-location

Email Notifications

SaaS

Location

USA*, Germany*, Australia*, Japan*

USA

USA

Product

Cloud Threat Response (SaaS version of TRAP)

Subprocessors

AWS
Pendo
Splunk

Service Provided

IaaS/PaaS
SaaS
SaaS

Location

USA, Germany*
USA
USA

Product

Cloudmark Active Filter, Authority, Content Categories, Insight Server, and Sender Intelligence;

Cloudmark Spam Reporting Service

Subprocessors

Google Cloud

Service Provided

IaaS/PaaS

Location

USA

Product

Cloudmark Safe Messaging Cloud, Cloudmark Safe Messaging Cloud Hybrid

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

North America (US East Northern Virginia)*
North America (US West Oregon)*
North America (Canada Central)*
Europe (Ireland)*
Europe (Paris)*
Africa (Cape Town)*
Asia Pacific (Tokyo)*

Product

Continuity

Subprocessors

AWS
Cyxtera
Equinix

Service Provided

IaaS/PaaS
Co-Location
Co-Location

Location

USA, Germany*
USA*
Germany/The Netherlands*

Product

Digital Discover, Digital Protection, and Digital Compliance

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Belgium*

Product

Email Data Loss Prevention (DLP)

Subprocessors

AWS


Cyxtera

Equinix


Pendo

Service Provided

IaaS/PaaS


Co-location

Co-location, IaaS/PaaS


SaaS

Location

USA*, Germany*, Japan*, Australia*, Sweden*

Canada*, Germany*, USA*

Canada*, Germany*, Netherlands*, UK*, Australia*

USA

Product

Email Encryption

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

Location

USA

Canada*, USA*

Canada*, Germany*, Netherlands*, UK*

Product

Email Exfiltration Protection

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-location

Co-location, IaaS/PaaS

Location

USA*, Ireland*, Germany*

USA, Canada

Canada, Germany, Netherlands

Product

Email Fraud Defense (EFD)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Product

Email Protection

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

Location

USA, Canada, Sweden, Germany

Canada*, USA*

Canada*,
Germany / Netherlands / UK*
Australia*

Product

Email Threat Defense

Subprocessors

AWS

Cyxtera

Equinix

Pendo

Service Provided

IaaS/PaaS

Co-location

Co-location, IaaS/PaaS

SaaS

Location

USA*, Ireland*, Germany*

Canada, USA

Canada*, Germany*, Netherlands*

USA

Product

Endpoint Data Loss Protection (Endpoint DLP)

Subprocessors

AWS



Pendo


Splunk

Service Provided

SaaS



SaaS


SaaS

Location

USA*, Germany*, Japan*
Australia*


USA


USA
EU

Product

Essentials

Subprocessors

AWS
Cyxtera
DataBank
Equinix

Service Provided

IaaS/PaaS
Co-Location
Co-location
Co-Location

Location

USA
USA*
USA
Germany/The Netherlands*

Product

Essentials Archive

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Belgium*
Australia*

Product

Insider Threat Management SaaS

Subprocessors

AWS




Pendo

Splunk

Service Provided

SaaS




SaaS

SaaS

Location

USA*
Germany
Japan
Australia

USA

USA
EU

Product

Intelligent Classification and Protection

Subprocessors

AWS
Azure
Virtual Host

Service Provided

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

Location

USA
UK
Germany
Singapore
Hong Kong
France

Product

Internal Mail Defense (IMD)

Subprocessors

AWS

Cyxtera

Equinix

Service Provided

IaaS/PaaS

Co-Location

Co-Location, IaaS/PaaS

Location

USA, Canada*, Sweden*, Germany*

Canada*, USA*

Canada, Germany*, Netherlands*
Australia*
UK*

Product

Misdirected Email Protection

Subprocessors

AWS

Cyxtera

Equinix

Tessian

Service Provided

IaaS/PaaS

Co-location

Co-location, IaaS/PaaS

Support, Development

Location

USA*, Ireland*, Germany*

Canada, USA

Canada, Germany*, Netherlands*

UK

Product

Nexus People Risk Explorer

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA
Germany

Product

PhishAlarm

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Ireland*
Australia*

Product

PhishAlarmAnalyzer

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA
Ireland

Product

Proofpoint Archive (previously, Enterprise Archive)

Subprocessors

AWS

Cyxtera


DataBank


Equinix

Service Provided

IaaS/PaaS

Co-location


Co-location


Co-location

Location

USA

Canada*
USA*

USA
Canada*

Germany / Netherlands*

Product

Proofpoint Automate (previously, NexusAI for Compliance)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Product

Proofpoint Capture (previously, Content Capture)

Subprocessors

AWS
SenGrid

Service Provided

IaaS/PaaS
IaaS/PaaS

Location

USA
USA

Product

Proofpoint Patrol (previously, Content Patrol)

Subprocessors

AWS
SenGrid

Service Provided

IaaS/PaaS
IaaS/PaaS

Location

USA
USA

Product

Proofpoint Security Awareness Training (PSAT)

Subprocessors

AWS
AWS
AWS

Service Provided

IaaS/PaaS
IaaS/PaaS
IaaS/PaaS

Location

USA*
Ireland*
Australia*

Product

Proofpoint Shadow

Subprocessors

AWS
Auth0
Grafana
Pendo

Service Provided

IaaS/PaaS
SaaS
SaaS
SaaS

Location

USA, Germany
USA, EU
USA, EU
USA, EU

Product

Proofpoint Spotlight

Subprocessors

AWS
Auth0
Grafana
Pendo

Service Provided

IaaS/PaaS
SaaS
SaaS
SaaS

Location

USA, Germany
USA, EU
USA, EU
USA, EU

Product

Proofpoint Track (previously, Compliance Gateway)

Subprocessors

AWS
Cyxtera

Service Provided

IaaS/PaaS
Co-Location

Location

USA
USA

Product

Secure E-Mail Relay (SER)

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA, EU

Product

Secure Share

Subprocessors

Cyxtera

Service Provided

Co-location

Location

USA

Product

Targeted Attack Protection (TAP) Attachment Defense

Subprocessors

Cyxtera

Equinix

Service Provided

Co-Location

Co-Location

Location

Canada*, USA

Canada*, Germany*, Netherlands*

Product

TAP Dashboard and TAP URL Defense

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA

Product

ThreatSimulator

Subprocessors

AWS

Service Provided

IaaS/PaaS

Location

USA*
Ireland*
Australia*

Product

Secure Access (formerly Zero Trust Network Access, formerly Meta)

Subprocessors

AWS
HostVirtual













Kamatera

Service Provided

IaaS/PaaS
IaaS/PaaS













IaaS/PaaS

Location

USA
EU
UK
Germany
Brazil
India
Australia
Singapore
Hong Kong
Romania
France
Canada
Chile
South Africa
Japan
Israel

Product

Web Security

Subprocessors

AWS
















Google Cloud

Service Provided

IaaS/PaaS
















IaaS/PaaS

Location

USA
Brazil
Germany
UK
Ireland
South Africa
France
Italy
Bahrain
Sweden
Australia
Singapore
Hong Kong
India
South Korea
Japan

USA
Brazil
Germany
UK
Ireland
South Africa
France
Italy
Bahrain
Sweden
Australia
Singapore
Hong Kong
India
South Korea
Japan

*Data center determined by customer’s geographic location.

For all Products:

Subprocessor

Service Provided

Location

Salesforce

Support Portal

USA

Sutherland

Technical Support

USA

Subprocessor

Salesforce

Service Provided

Support Portal

Location

USA

Subprocessor

Sutherland

Service Provided

Technical Support

Location

USA

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Zuletzt aktualisiert July 18, 2024.

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