Jess is a principal analyst at Forrester serving security and risk (S&R) professionals. She contributes to Forrester’s research on the role of the CISO with a focus on security talent management. Additionally, Jess covers incident response and crisis management, and email security. Prior to her analyst role, Jess spent eight years as a principal advisor on Forrester’s Security & Risk Council. In this role, she was a trusted partner to a network of CISOs and S&R leaders, making and communicating critical decisions about and investments in their programs. Before she was an advisor, Jess led a Forrester Consulting practice focused on helping tech and service providers with their business and go-to-market strategies. Jess holds a Bachelor of Arts in communications, with concentrations in English and marketing, from the University of Connecticut.