Change User Behavior

Drive Sustainable Behavior Change

Guide and motivate your employees with a personalized learning experience

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Proofpoint simplifies behavior change with automated, risk-based learning

  • Start by identifying high-risk individuals

    Change User Behavior
    The most effective way to improve security posture is to protect the people who represent the greatest risk within your organization.

    The most effective way to improve security posture is to protect the people who represent the greatest risk within your organization. Proofpoint helps you uncover these high-risk individuals and drive sustainable behavior change. Proofpoint People Risk Explorer quantifies human risk by evaluating a person’s role, behaviors, attack context, vulnerabilities and business privileges.

    • Quantify human risks at the organizational, departmental and individual levels
    • Enrich risk profiling with data across Proofpoint solutions and insights from third-party integrations
    • Create targeted risk groups to tailor relevant learning, maximizing education effectiveness and engagement
  • Intervene with contextual guidance

    Change User Behavior
    By implementing interventions like personalized guidance, contextual nudges and feedback, organizations can directly influence individuals’ actions.

    By implementing interventions like personalized guidance, contextual nudges and feedback, organizations can directly influence individuals’ actions. With the Proofpoint human-centric security platform, you can deliver timely advice and targeted education when employees engage in unsafe behaviors or encounter potential threats.

    • Automatically assign relevant activities that include education, assessments and other interventions, to engage people
    • Warn individuals about potential threats so they can make more informed decisions before taking action
    • Provide contextual guidance to prevent security incidents, e.g., nudge people to review the current recipient to prevent unintentional misdirected email
    • Alert people in the moment when risky behavior is detected and explain why, such as cautioning them when they engage with unproven generative AI sites

     

  • Change unsafe behavior with tailored, risk-based education

    Change User Behavior
    Driving sustainable behavior change requires ongoing engagement and consistent motivation alongside strategic interventions.

    Driving sustainable behavior change requires ongoing engagement and consistent motivation alongside strategic interventions. Proofpoint’s ZenGuide™ enables a personalized, progressive learning experience, leading to effective improvements in behaviors and security culture.

    • Motivate behavior change through a multi-step campaign to address specific risky behavior
    • Tailor learning experience to individuals’ behaviors, roles, skills, threats they face and preferred languages
    • Engage your employees regularly through auto-enrollment in micro- and nano-learning
    • Retain knowledge with just-in-time coaching
    • Make learning fun with gamified and interactive content

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  • Evaluate changes using behavioral metrics

    Change User Behavior
    Evaluating the effectiveness of your behavior change program is critical, as it provides essential insights for refining your strategy.

    Evaluating the effectiveness of your behavior change program is critical, as it provides essential insights for refining your strategy. Combined with our People Risk Explorer, ZenGuide enables you to measure and track changes in real-world behavior and various human risks, ensuring improved risk communication and ongoing support.

    • Track behavioral metrics, such as reported email accuracy rates, click rates and reporting rates of both simulated and real-world attacks
    • Track security incidents involving risky behaviors like data exfiltration and accessing dangerous sites
    • Benchmark your program success against peers in your industry
Customers
1%
reduction of phishing vulnerability
1%
average cut of phishing costs
1%+
of suspicious messages reported by people transformed into defenders
Resources

Related resources

Threat Report

2024 State of the Phish - Today’s Cyber Threats and ...

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Solution Brief

Proofpoint ZenGuide

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E-book

Beyond Awareness Training

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E-book

Measuring Security Awareness Impact for Long-Term Success

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Awareness Material

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