ObserveIT Supported Platforms / EOL

FULL Support Q&A, troubleshooting, workarounds, and bug fixes
LIMITED Support Q&A, troubleshooting, and workarounds, all based on best-efforts

 

OIT Release Major Released On Latest Version Released On Oldest Agent Version Certified Oldest Upgradeable Version End of FULL Support End of LIMITED Support
   7.17.x  April 2025  7.17.0  April 2, 2025 7.14.0 7.14.0  End of April 2026  End of October 2026
   7.16.x  June 2024  7.16.3  January 13, 2025 7.13.0 7.13.0  End of June 2025  End of December 2025

V7.17.0

OIT Release Windows Agent Unix / Linux Agent Mac Agent Server Side Supported Platforms Server Side Supported SQL Server
V7.17.0

Windows 11 24HW

Windows 11 23H2

Windows 11 22H2

Windows 11 21H2

Windows 10 22H2 (19045)

Windows 10 21H2 (19044)

Windows Server 2016 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2022 (64-bit only)

Windows Server 2025 (64-bit only)

Debian 12

Debian 11

RHEL/CentOS 9.x

RHEL/CentOS 8.x

RHEL/CentOS 7.x

Oracle Linux 8.x

Oracle Linux 7.x

SLES SuSE 15.x

SLES SuSE 12 i386/x86_64

Ubuntu 24.04 LTS i386/x86_64

Ubuntu 22.04 LTS i386/x86_64

Ubuntu 20.04 LTS i386/x86_64

Mac Agent - macOS Sequoia

macOS Sonoma (macOS 14)

Note: When upgrading from a version older than 7.15.1 to 7.15.1 or higher, you must do the following:
1. Uninstall the Mac Agent.
2. Remove the current configuration profile.
3. Upload the new IT View Configuration Profile file.
4. Install the new Mac Agent.

macOS Ventura (macOS 13)

Note:
MacOS machine running with M1 or higher chip is supported

Supporting Earlier macOS Versions

macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only

macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only

macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

Windows Server 2022 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2016 (64-bit only)

 

Microsoft SQL Server 2022

Microsoft SQL Server 2019

Microsoft SQL Server 2017

Microsoft SQL Server 2016 - SP1 and above

Microsoft SQL Server 2014 (Enterprise only)

ODBC driver:
msodbcsql version 17.10.4.1 version

OLEDB driver:
msoledbsql version18.6.6

 

Note the following:

Microsoft SQL Server 2008 is not supported from version 7.5 and up.

SQL Server Express edition is not supported. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.

If planning to use data encryption, plan for CPU overhead.

If you plan to use the archiving feature of ObserveIT, make sure that you have available at least twice the disk space expected for the archived data.

 

For more information visit the Supported Platforms (Includes information about Supported Browsers).

V7.16.3

OIT Release Windows Agent Unix / Linux Agent Mac Agent Server Side Supported Platforms Server Side Supported SQL Server
V7.16.3 V7.16.2 V7.16.1 V7.16.0

Windows 11 23H2

Windows 11 22H2

Windows 11 21H2

Windows 10 22H2 (19045)

Windows 10 21H2 (19044)

Windows Server 2016 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2022 (64-bit only)

Debian 12

Debian 11

RHEL/CentOS 9.x

RHEL/CentOS 8.x

RHEL/CentOS 7.x

Oracle Linux 8.x

Oracle Linux 7.x

SLES SuSE 15.x

SLES SuSE 12 i386/x86_64

Ubuntu 22.04 LTS i386/x86_64

Ubuntu 20.04 LTS i386/x86_64

Ubuntu 18.04 LTS i386/x86_64

macOS Sonoma (macOS 14)

Note: When upgrading from a version older than 7.15.1 to 7.15.1 or higher, you must do the following:
1. Uninstall the Mac Agent.
2. Remove the current configuration profile.
3. Upload the new IT View Configuration Profile file.
4. Install the new Mac Agent.

macOS Ventura (macOS 13)

macOS Monterey (macOS 12)

Note:
MacOS machine running with M1 or higher chip is supported

Supporting Earlier macOS Versions

macOS Sierra 10.12 supported from ObserveIT 7.9.x on best effort only

macOS High Sierra 10.13 supported from ObserveIT 7.10.x on best effort only

macOS Yosemite 10.10 and macOS El Capitan 10.11 supported ONLY for ObserveIT Agents up to 7.6.2 on best effort.

Windows Server 2022 (64-bit only)

Windows Server 2019 (64-bit only)

Windows Server 2016 (64-bit only)

 

Microsoft SQL Server 2022

Microsoft SQL Server 2019

Microsoft SQL Server 2017

Microsoft SQL Server 2016 - SP1 and above

Microsoft SQL Server 2014 (Enterprise only)

ODBC driver:
msodbcsql version 17.10.4.1 version

OLEDB driver:
msoledbsql version18.6.6

 

Note the following:

Microsoft SQL Server 2008 is not supported from version 7.5 and up.

SQL Server Express edition is not supported. It is recommended that you use a regular full-featured version of SQL Server, since the SQL Server Express edition has database size limitations and other restrictions that make it unsuitable for production environments.

If planning to use data encryption, plan for CPU overhead.

If you plan to use the archiving feature of ObserveIT, make sure that you have available at least twice the disk space expected for the archived data.

 

For more information visit the Supported Platforms (Includes information about Supported Browsers).