Proofpoint's Commitment to Responsible Development
and Use of AI and ML

At Proofpoint, our core mission is the protection of people and the defense of data. We take this responsibility seriously and extend it to the responsible use of Artificial Intelligence (AI) and Machine Learning (ML).

In line with our commitment to customer data security:

• Proofpoint AI is developed in accordance with Proofpoint’s customer data access and data use policies. Security and privacy are at the core of the development of AI capabilities. Proofpoint’s AI models are developed and deployed in accordance with Proofpoint’s Responsible AI Principles.
• Proofpoint is committed to prioritizing transparency in its use of AI and ML.
• Proofpoint abides by industry best practices for AI, such as the draft National Institute of Standards and Technology’s (NIST) AI Risk Management Framework (AI RMF).

Secure Development and Use of AI and ML

• Our framework for the development and use of AI and ML models includes comprehensive guidelines and policies that detail the inputs, components, design, and intended use of our models, ensuring our framework is understandable, and transparent.
• Proofpoint has a Responsible AI council that oversees our efforts across the company. The Responsible AI counsel convenes regularly, and brings together representatives of our core research, policy and engineering teams dedicated to responsible AI including legal, engineering, security, product management and our executive business partners who are accountable for implementation.
• Security approval is required for the deployment of new products and features including AI functionality.

Model Usage & Processing

• Proofpoint’s federated approach to AI utilizes various models and techniques.
• Proofpoint AI model training data is curated and audited to avoid bias and to maximize model efficacy.
• Proofpoint AI model training data is resilient to adversarial or user-driven influences.
• Proofpoint’s AI models are developed with appropriate guardrails and safety measures to protect against the injection of potentially malicious content Additionally, Proofpoint’s AI models do not have a general prompt interface, further minimizing the potential for an adversary to input malicious prompts.
• Proofpoint does not disclose the AI models used in our cyber security and protection services. These details are trade secrets, and maintaining their trade secret status is vital for Proofpoint’s ability to innovate and continue to detect and stop the threats that target our customers.

AI Model Data

• AI model data (training data, production data, prompts and model output) is confidential.
• AI model training and production data are stored separately from each other.
• Any AI models created are treated with the same protection and confidentiality as the data they were derived from.
• Access to Proofpoint AI models and data is limited to only the Proofpoint individuals and services that require it.

Customer Data

• Proofpoint’s access to customer data and content used is role-based and restricted based on least access privilege in accordance with Proofpoint’s access control policies and standards.
• Proofpoint systems and AI models do not send customer data outside of Proofpoint’s secure computing environment.
• Proofpoint’s AI models only process data relevant to the particular service.

Outputs of Proofpoint AI Models

• Proofpoint’s systems and AI models are designed so that our customers’ data is hidden. This means that each customer can only see its own data, and no other customers’ data.
• Outputs of Proofpoint AI models avoid the disclosure of customers’ confidential information and customers’ intellectual property.
• Proofpoint utilizes ongoing performance, efficacy and efficiency monitoring and retraining of models with pre-existing data as a guardrail so that AI models do not generate unintended outputs.
• Product dashboards and logs include forensic output which are the results of our detection stack, providing enhanced transparency on how Proofpoint’s systems and AI models arrived at a particular detection decision.

Security and Privacy

• Security and privacy are at the core of Proofpoint’s services, and this includes our AI models. Proofpoint’s services and AI models endure rigorous security testing, with stringent physical, electronic, and procedural safeguards to ensure system integrity.
• Proofpoint’s AI model development life cycle includes controls for vulnerable dependencies and supply chain attacks.
• AI models hosted by Proofpoint are subject to security reviews to assess security threats specific to AI models.
• Access to Proofpoint’s AI models and data is logged and audited.
• Proofpoint’s security incident response plan includes AI models.

We understand the importance of trust in the digital age and assure you that Proofpoint is dedicated to upholding the highest standards of data security and model integrity. Thank you for your continued trust in us.